Legal
Privacy Policy
Effective date: June 9, 2026
A21 Sites LLC (“A21 Sites,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website at a21sites.org or request a quote from us, how we use that information, and the choices you have.
1. Information We Collect
We only collect information you choose to provide and a limited amount of standard technical information.
Information you provide
When you submit our quote request form, you provide:
- Your first and last name
- Your phone number
When you submit the form, our site opens your device’s text messaging app and prepares a text addressed to our team at 786-559-8252. The message is only sent if you tap “Send” inside your own messaging app. We do not store the form contents on our website or on any server before you send the text.
Information we receive when you contact us
If you call, text, or email us, we receive whatever information you provide in that communication (your name, phone number, email address, and the contents of your message).
Information collected automatically
Our website is hosted by a third-party provider (Netlify). Like most websites, our host’s servers may automatically record standard technical information when you visit, such as your IP address, browser type, device type, referring page, and the pages you view. We use this only to keep the site secure and running properly.
Advertising and analytics tools (Meta Pixel / Facebook & Instagram Ads)
We use the Meta Pixel (also known as the Facebook Pixel) and related Meta Business Tools from Meta Platforms, Inc. (Facebook and Instagram) to measure the performance of our advertising, understand how visitors use our site, and show our ads to people who may be interested in our services.
When you visit our site, the Meta Pixel may automatically collect and share with Meta:
- Your IP address and approximate location
- Browser type, device type, and operating system
- Pages you view on our site and buttons you click (such as viewing pricing or starting a quote)
- A Meta-issued cookie identifier that may be linked to your Facebook or Instagram account if you are logged in
- Referring URL and timestamps
Meta uses this information on our behalf to build audiences, measure ad performance, and deliver targeted ads to you on Facebook, Instagram, and other Meta services. Meta may also use this information for its own purposes as described in the Meta Privacy Policy. We do not send Meta your name or phone number from the quote form unless we expressly tell you and obtain your consent.
You can control how Meta uses your information by visiting your Facebook Ad Preferences and Instagram ad settings, or by opting out through the Digital Advertising Alliance and AdChoices (Canada).
We may also add additional analytics or advertising tools in the future (such as Google Analytics, Google Ads, or TikTok Pixel). If we do, we will update this policy and those tools may set cookies or collect usage data as described in their own privacy policies.
2. How We Use Your Information
We use the information we collect only to:
- Respond to your quote request
- Send you a quote and follow up about your website project
- Provide and deliver the services you ask us to perform
- Communicate with you about your project, account, or our services
- Keep our site secure, prevent fraud, and comply with the law
3. Text Message Communications
By submitting your phone number through our quote form, by calling us, or by texting us, you agree that A21 Sites may contact you at the phone number you provided by phone call or SMS text message regarding your inquiry, your quote, and your project. Standard message and data rates from your mobile carrier may apply. You can opt out at any time by replying STOP to any text message, or by emailing us at support@a21sites.org.
4. How We Share Your Information
We do not sell or rent your personal information for money. We share information only in these limited ways:
- Service providers who help us operate our business (for example, our website host, email provider, or payment processor), and only with the information they need to do their job.
- Advertising partners (Meta / Facebook & Instagram) — through the Meta Pixel, browsing activity on our site is shared with Meta to measure our ads and deliver relevant ads to you. Under some U.S. state privacy laws (including California’s CCPA/CPRA), this kind of cross‑context behavioral advertising can be considered “sharing” or a “sale” of personal information, even though we receive no money in exchange. See Section 9 for your opt-out rights.
- Legal requirements — if we are required to do so by law, subpoena, court order, or to protect our rights, property, or safety, or that of others.
- Business transfers — if A21 Sites is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our site:
- Essential cookies set by our hosting provider so the site loads and runs correctly.
- Advertising and analytics cookies set by the Meta Pixel to measure ad performance and show you relevant Facebook and Instagram ads, as described in Section 1.
Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site work. You can also opt out of personalized ads at the links in Section 1 and Section 9.
6. Data Retention
We keep the information you give us (name, phone number, project details) for as long as needed to provide our services and to comply with our legal, accounting, and reporting obligations. You can ask us to delete your information at any time using the contact details below.
7. Data Security
We use reasonable administrative and technical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Your Choices and Rights
You have the right to:
- Request a copy of the personal information we have about you
- Ask us to correct or update your information
- Ask us to delete your information
- Opt out of marketing communications at any time
Depending on where you live, additional rights may apply under laws such as the Florida Digital Bill of Rights (FDBR), the California Consumer Privacy Act (CCPA/CPRA), or the EU General Data Protection Regulation (GDPR). These may include the right to opt out of targeted advertising and the “sharing” of your personal information for cross‑context behavioral advertising.
To opt out of targeted advertising on our site: adjust your Facebook Ad Preferences, use the Digital Advertising Alliance opt-out, enable Global Privacy Control (GPC) in a supported browser, or email us at support@a21sites.org with the subject line “Opt Out” and we will honor your request.
To exercise any other privacy right, contact us at support@a21sites.org.
10. Third-Party Links
Our site may contain links to other websites we have built for clients or to third-party services. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
A21 Sites LLC
Miami, Florida, United States
Email: support@a21sites.org
Phone: 786-559-8252